top of page

Electronic privacy policy

Sarah O’Hara, RD – Electronic Counselling and Privacy Policy


I understand and value the importance of your personal privacy.  Therefore, I have created this Electronic Counselling and Privacy Policy so that you know how I use and disclose your information when you make it available to me.  The Policy below discloses my practices regarding information collection and usage website located at and the related mobile websites, (collectively, the “Websites”), obtained via email communications, and/or electronic counselling sessions conducted via electronic videoconferencing platforms (including, but not limited to, Skype, Zoom, FaceTime), and the service provided thereon (the “Service”).


By using or accessing the Website, communicating with me via email or electronic videoconferencing, and the Service, you signify your agreement to be bound by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE MY SERVICE OR PARTICIPATE IN MY SERVICES.


Key aspects of my privacy practices described in this Policy include the following explanations:


•       The information I collect and why I collect it;

•       How I use that information;

•       How I share information; and

•       The choices I offer.


Personally Identifiable Information That I Collect:


I may ask you for, or you may voluntarily submit, personally identifiable information when you are using the Service. The personally identifiable information which you may provide to me could include, but is not limited to:


·       Your name

·       Your contact information (including, without limitation, address and email address);

·       Your IP address; and

·   Other personal information (including, without limitation, personal health and medical information).


Non-Personal Or Aggregate Information That I Collect:


When you access my Service, I may automatically collect non-personally identifiable information from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Service and similar data. I may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner which does not identify any one individual.   I may also aggregate information collected offline in connection with the Service, obtain non-personally identifiable information from third party sources and develop aggregate information by anonymizing previously collected personally identifiable information.

It is possible at times when collecting non-personally identifiable information through automatic means that I may unintentionally collect or receive personally identifiable information that is mixed in with the non-personally identifiable information.  While I will make reasonable efforts to prevent such incidental data collection, the possibility still exists.  If you believe that I have inadvertently collected your personal information, please notify me at


Information Usage:

I will only use your personally identifiable information as described below, unless you have specifically consented to another type of use, either at the time the personally identifiable information is collected from you or through some other form of consent from you or notification to you:


·I may share your personally identifiable information collected in connection with providing the Service.

·I may use your personally identifiable information to respond to your inquires or requests.

·I may use your personally identifiable information to send you emails from time to time about my services, but I will not provide your personally identifiable information to third parties for them to contact you directly unless otherwise permitted by this Privacy Policy or you provide your consent.

·I may disclose personally identifiable information as required by law or legal process.

·I may disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for our services or our sponsors.

·I may transfer your personally identifiable information in connection with the sale or merger

or change of control of or the division responsible for the services with which your personally identifiable information is associated.


Non-personally identifiable or aggregate information may be used by me for any purposes permitted by law and may be shared with any number of parties, provided that such information shall not specifically identify you.



Cookies and Similar Technologies:


“Cookies” are pieces of information that may be placed on your computer by a service for the purpose of facilitating and enhancing your communication and interaction with that service. Many services use cookies for these purposes.  I may use cookies (and similar items such as clear gifs, web beacons, tags, etc.) on my Service to customize your visit and for other purposes to make your visit more convenient or to enable me to enhance my Service.  I may also use and place cookies (and similar items) on your computer from my third party service providers in connection with the Service, such as an analytics provider that helps me manage and analyze Service usage, as described more fully below.  In addition, our advertisers and business partners may set cookies and similar items on your computer when you use my Service.  You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Service, but it may interfere with some of its functionality. Cookies and similar items are not used by me to automatically retrieve personally identifiable information from your computer without your knowledge.


If you delete your cookies, change browsers or use a different cookie, our cookie (or an opt-out cookie) may no longer work and you will have to re-input (or opt-out) again.


Analytics and Conversion Tracking:


I may use analytics services that use cookies, javascript and similar technologies to help me analyze how users use the Service. The information generated by these services about your use of the Service (including your IP address or a truncated version of your IP address) is transmitted to and stored by analytics service providers on their servers. Those service providers will use this information for the purpose of evaluating your, and other users’, use of the Service, compiling reports for me on website activity and providing other services relating to website activity and Internet usage.


I may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


For example, I use cookies on my site for Google Analytics (the “Analytics Service”). The Analytics Service is a web-based analytics tool that helps website owners understand how visitors engage with their website. The Analytics Service customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, the Analytics Service uses first-party cookies to track visitor interactions as in my case, where they are used to collect information about how visitors use my site. I then use the information to compile reports and to help me improve my site.


Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.


The Analytics Service collects information anonymously. They report website trends without identifying individual visitors. You can opt out of the Analytics Service without affecting how you visit my site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit


I may also use Google conversion tracking and/or similar services to help me understand your and other users’ use of the Service.


Automatically Collected Information:


When you access the Service or open one of my HTML emails, I may automatically record certain information from your system by using cookies and other types of tracking technologies. This "automatically collected" information may include Internet Protocol address ("IP Address"), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Service, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Service, and other similar information. Depending on the law of your country of residence, your IP address may legally be considered personally identifiable information.




The security of your personally identifiable information is very important to me. When I collect your personally identifiable information online, I use reasonable efforts to protect it from unauthorized access.  However, due to the inherent open nature of the Internet, I cannot guarantee that your personally identifiable information will be completely free from unauthorized access by third parties such as hackers and your use of my Service demonstrates your assumption of this risk.  I have put in place reasonable physical, electronic, and managerial procedures to safeguard the information I collect. No one but me is authorized to have access to your personally identifiable information. For more information on protecting your privacy, please visit


Your Disclosures In Blogs And Other Social Media:


You should be aware that personally identifiable information which you voluntarily include and transmit online on the Service or in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum such as an in-person panel or survey, may be viewed and used by others without any restrictions.  I am unable to control such uses of your personally identifiable information, and by using the Service or any other online services you assume the risk that the personally identifiable information provided by you may be viewed and used by third parties for any number of purposes.

If you login to the Websites and/or Service through your Facebook account, connect to a third party service such as Facebook or Twitter through an icon or link on the Service or otherwise link your account with a third party service, I may share the contents of your post and associated information (such as your user name, the fact that your connection originated from the Service, and other relevant usage and diagnostic information) with such third party.  With your one-time consent, I may also send information about the content you watch and your activities on the Service to such third parties. Once such information is shared, the use of your information will be subject to that service's privacy policy and this Privacy Policy will not apply.

Protection for Children:


I generally do not collect personally identifiable information from children under the age of 18. If/when I become aware that personally identifiable information from a child under 18 has been collected without such child’s parent or guardian’s consent, I will use all reasonable efforts to delete such information from my database.


Other Services:


As a convenience to you, I may provide links to third-party Services from within my Service. I am not responsible for the privacy practices or content of these third-party sites.  When you link away from my Service, you do so at your own risk.


Changes to this Electronic Privacy Policy:


I reserve the right, at my discretion, to change, modify, add, or remove portions from this Privacy Policy at any time.  However, if at any time in the future I plan to use personally identifiable information in a way that materially differs from this Privacy Policy, including sharing such information with more third parties, I will post such changes here and provide you the opportunity to opt-out of such differing uses.  Your continued use of the Service and my services following the posting of any changes to this Privacy Policy means you accept such changes.




Opt-Out Process:                               


All unsubscribe or opt-out requests may be made by replying “Unsubscribe” to any electronic communication you receive from me. I will process your request within ten days’ time after receipt. However, I am not responsible for, and in some cases I am incapable of, removing your personally identifiable information from the lists of any third party who has previously been provided your information in accordance with this Privacy Policy or your consent.  You should contact such third parties directly. If you would like to update or correct any personally identifiable information that you have provided to me, please email me at and once I confirm your information, I will update such information within a reasonable amount of time.


Communications with Sarah O’Hara, RD:


By providing your contact information to me (including, without limitation, your email address, physical address, and phone number) (collectively the “Channels”), you expressly consent to receive communications from me.  I may use the Channels to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by me or my business partners, provided that, I will not give your contact information to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.


By using the Service, you expressly consent to receive in-product communications from me.


By providing your phone number to me, you expressly consent to receive phone calls and/or text messages from me. I will not give your phone number to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.


Any phone calls and/or text messages delivered to your phone or device may cause you to incur extra data, text messaging, or other charges from your wireless carrier. MESSAGE AND DATA RATES MAY APPLY. You are solely responsible for any carrier charges incurred as a result of phone and/or text communications from me.


I will use reasonable means to protect in confidence your personal, social, and health-related information shared via email or videoconferencing, and take your privacy seriously. Any impersonal communication or material you transmit to me by email, videoconferencing, or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and nonproprietary.  Except to the extent expressly covered by this Privacy Policy, anything nonidentifiable and/or impersonal you transmit or post may be used by me for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that I am free to use any ideas, concepts, know-how, or techniques contained in any communication you send to me, as well as any data developed using the content of such communication, without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.


No Rights of Third Parties:


This Privacy Policy does not create rights enforceable by third parties, nor does it require disclosure of any personal information relating to users of the Service.





My servers are maintained in the United States.  By using the Service, you freely and specifically give me your consent to export your personally identifiable information to the United States and to store and use it in the United States as specified in this Electronic Privacy Policy.  You understand that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States.


Governing Law: 


This Electronic Privacy Policy and my legal obligations hereunder are subject to the laws of the Province of New Brunswick regardless of your location.  You hereby consent to the exclusive jurisdiction of and venue in the courts located in the Province of New Brunswick, Canada in all disputes arising out of or relating to the Services.




For questions or concerns relating to this Electronic Privacy Policy, I can be contacted at or 587-889-2831.


Effective Date:


This Privacy Policy was last updated on April 4, 2017.

bottom of page